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Vilna Gaon Museum of Jewish History
Vilniaus Gaono Žydų Istorijos Muziejus


Privacy Policy




Approved by Decree No v-28 of the Director
of the Vilna Gaon Museum of Jewish History
dated 11 April 2022
The privacy policy of the Vilna Gaon Museum of Jewish History (hereinafter referred to as the Museum) website www.jmuseum.lt (hereinafter referred to as the Website) and the eShop (hereinafter referred to as the Privacy Policy) apply to all personal data provided to the Museum by the visitors of the Website and the Museum's eShop when using the services provided by the Museum or data which is collected and process by the Museum when visiting the Museum’s Website.
Personal data is any information that can identify a visitor of the Website, either directly or when combined with other data.
Visitor to the Website (hereinafter referred to as the Visitor) is a natural person who seeks to purchase the goods or services of the Museum, to get acquainted with other types of information provided on the Website, and whose personal data is received and used by the Museum.
Any personal data of the Visitor is collected, processed and stored by the Museum in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the General Data Protection Regulation, GDPR), including the Law of the Republic of Lithuania on the Legal Protection of Personal Data and other legislation regulating the legal protection of personal data and the Museum’s activities and services. The Museum shall not transfer the collected, processed and stored personal data of the Visitors to any third parties, unless it is obliged to do so by law, other legislation or if this is necessary for the provision of the Museum’s services, or if the Visitor explicitly consents to the transfer of their personal data.
The Museum respects the privacy of its Visitors and protects their personal data provided by the Visitors to the Museum and collected by the Museum as specified in the Privacy Policy. Further, the Privacy Policy provides for the purposes of collecting and processing of the Visitors' personal data, including the ways and procedure for collecting, processing and use of personal data of the Museum’s Visitors in greater detail.
The Visitors can purchase museum tickets, publications and other souvenirs at the Museum’s departments, ticket offices, and the eShop.
When Visitors purchase goods in the Museum's eShop, the Museum collects the following personal data: name, surname, e-mail address, telephone number, and delivery address.
The data provided by the Visitors is used only for the following purposes: to enable the Museum to execute the Visitor’s purchase order and receive payment for it via Paysera, including other payment systems of banks or other credit institutions (Luminor, Swedbank, SEB, Šiaulių bankas, Revolut, Citadele, Medicinos bankas, Lithuanian Central Credit Union, N26), Paypost and Lithuanian Post offices, Maxima, Perlo services, ordinary transfer or cash at bank. Without the permission of the Visitors, this data will not be used for any other purposes, will not be transferred or sold to any third parties not related to the provision of the services directly provided by the Museum.
The Museum does not collect the buyers’ login data enabling them to access their payment systems. The buyer enters the login data enabling access to Paysera on Paysera or other respective website, therefore this information is not available to the Museum. Paysera's personal data privacy policy can be accessed by clicking on the following link: https://www.paysera.lt/v2/lt-LT/sutartys/privatumo-politika-2020
When purchasing services or goods, the Visitor ensures that the data provided by them is correct, accurate and complete. When changing or filling in data about themselves, the Visitor must provide only correct data. Any losses resulting from the provision of incorrect data shall be borne by the Visitor.
The Museum processes the content of the Visitors' feedback and their contact details, such as name (nickname), e-mail address and telephone number (the latter contact information is not mandatory) in cases when reviews are provided on the Website by using a dedicated form and the Visitor's consent to the data processing is expressed. The Museum will process this personal data of the Visitors in order to take into account the opinions and observations of the Visitors and thus improve the activities of the Museum. This personal data is processed when providing feedback on the basis of the expressed consent of the Visitor. Feedback data is stored by the Museum.
Multimedia Guide
A multimedia guide is a website that the Museum Visitor can access using the browser of their mobile device or a tablet provided by the Museum. The multimedia guide is designed to provide the Visitor with information (video, audio recordings, photos or text) about the objects stored at the Museum.
If the Visitor expresses their wish to receive newsletters, it is possible to subscribe to them on the multimedia guide's website or at the Museum's cash desk by providing the Visitor's name and their e-mail address. The Visitor has the right to unsubscribe from the newsletter.
The Visitor's consent to receive newsletters serves as a basis for collecting and processing the Visitor's personal data in the general system of recipients of the newsletter for the purpose of direct marketing.
Cookie policy
Cookies are used to ensure high-quality and fast browsing on the Website. Cookies are small information files that are sent to the browser and stored on the Visitor's computer, mobile phone or other device, which is used to visit the Website. Every time the Visitor visits the same website, cookies send information back to the Website.
The Visitor may accept or reject any cookies. If the Visitor rejects the Website’s cookies, the Museum cannot ensure that the Visitor will be able to use the Website. In any case, by using cookies, the Museum collects personal data only with the Visitor’s consent, except for the cases when data is collected by the Museum with the help of mandatory cookies.
The following types of cookies are used on the Website:
Mandatory cookies
These cookies are necessary in order for the Visitors to be able to browse and use the Website and make use of its functions.
Functional cookies
Functional cookies record information about the Visitors' choices and allow customising the use of the Website according to the needs of the Visitors. The Museum uses functional cookies to remember the Visitors' choices regarding language, country or other browser preferences and to provide personalised or improved functions selected by the Visitors so that the Visitors do not have to enter all this information again next time they visit the Website. For example, the Museum may also monitor the Visitor’s browser settings in order to properly display the Website on the Visitor's screen. If the Visitor disables functional cookies, no previous choices or selected settings will be saved during subsequent visits.
Statistics/Performance cookies
These cookies are used by the Museum to collect information about the way visitors use the Website. This statistical data provide the Museum with information on how often the Website is visited, how much time the Visitors spend on it, and how often various functions of the Website are used. This allows the Museum to improve the structure of the Website and its browsing in order to make browsing the Website as convenient as possible for the users. The Museum can monitor whether visitors are exposed to any errors and determine which parts of the Website need corrections.
Advertising cookies
These cookies are used to measure the presentation and effectiveness of advertising campaigns and to limit the amount of advertising displayed to the Visitors. Third-party advertisers, advertising networks, including data exchange, market analysis and other services providers may record third-party targeted advertising cookies on the Visitors' device.
Specific cookies used on the Website
Cookie names
Aim, plugin, purpose
Validity *
Session cookies required to ensure the operation of the Website.
For the duration of a particular session
weUseCookiesForget, AgreedToPrivPolicy
Cookies for ensuring the functionality of consent to the privacy and cookie policy.
2 or more years
_gat_gtag, _gid, _ga and other
Google cookies (Analytics, Maps, etc.).
__atuvs, __atuvc, sshs, loc, uvc and others
AddThis plugin cookies, which are used to enable a fast sharing of content on the Internet.
14 months or more
Other cookies that have not been mentioned before
They are used to improve the Visitors’ browsing experience or content editing
* Cookie developers may make changes to their cookies, including their quantity, validity period, etc. at their own discretion, thus this information is of an indicative nature only and may change.
Details about some of the cookies used on the Website
Google Analytics and Google Tag Manager
Websites also contain certain components that are transmitted by Google Analytics, a website traffic analytics service provided by Google Inc. These are third-party cookies that are collected and processed anonymously in order to monitor and improve the functioning of the main website (performance improvement cookies). Google Analytics uses cookies to collect and analyse anonymous information about the actions of Website users. This information is collected by Google Analytics, which processes it in order to prepare reports to website owners about activity on their website. For more information, please see the following websites: http://www.google.com/policies/privacy/ and https://www.google.it/policies/privacy/partners/

The Visitors can, at their sole discretion, disable the installation of Google Analytics on their browser by selecting Google's opt-out component. To disable Google Analytics, the Visitors must click on the link https://tools.google.com/dlpage/gaoptout.
Facebook Pixel
This cookie is used by Facebook. It allows evaluating, optimising and creating the right audiences for advertising campaigns on Facebook. In particular, it allows determining how many users are changing devices in an attempt to access various websites and Facebook with the aim to ensure that Facebook advertising reaches those Website users for whom it will be of most relevance based on the content viewed and used by the user. For more information about Facebook Pixel, please see https://en-gb.facebook.com/business/help/651294705016616. The Visitors have the opportunity to disable the cookies used by Facebook and Facebook Pixel Re-Marketing by using the opting out function in their Facebook account preferences.
Cookies collect the following information:
The Museum declares that no personal data that allows to identify the Visitors is collected and all collected information is used only for traffic analysis purposes. By using cookies, the Museum collects the following information:
·         the total number of the Visitors;
·         time spent by the Visitors on a particular site;
·         number of sites visited by the Visitors / per session;
·         new / repeat Visitor ratio;
·         type, version and language of the browser used to visit the Website;
·         the location from which the site was visited;
·         the device on which the website was viewed (PC, tablet or mobile phone);
·         the way the site was accessed (by directly entering the internet address in the browser, via search engines (Google, Bing, etc.), social networks (Facebook, etc.), or other links.
Cookie management
The Visitors may manage and/or clear cookies at their own discretion. The Visitors have the opportunity to clear all cookies stored on their computer, and on most browsers the Visitors can choose not to save their cookie options. It is important to remember that disabling cookies may result in visitors losing access to a number of features that are also necessary for the operation of websites. More information about cookies is available at www.aboutcookies.org, where more detailed and independent information on how to disable cookies in the browser settings section and how to clear cookies that already exist on the Visitor's computer is provided. In order to clear cookies from a mobile phone, you need to follow the user instructions for a particular model of a mobile phone.
Data retention period
All personal data of the Visitors which the Museum collects by the above means is processed and stored by the Museum for no longer than absolutely necessary for the purposes specified in the Privacy Policy.
The Museum stores and processes the Visitors' personal data (name, e-mail) for direct marketing purposes within the time limits set by laws and the Privacy Policy. The Visitors can unsubscribe from the Museum's newsletters at any time by sending a respective e-mail at muziejus@jmuseum.lt or simply by clicking on the "Unsubscribe" button, which they can find at the bottom of each newsletter sent by the Museum.
In the cases provided for in the Privacy Policy, the terms for the storage of personal data differ from those provided for in the law, however, in any case they do not exceed those prescribed by the law.
Data transfer
The controller of the Visitors’ personal data is the state budget-financed institution Vilna Gaon Museum of Jewish History (registered address Naugarduko St. 10, Vilnius). The personal data of the Visitors will not be disclosed to any persons except the Museum partners, without whom the services described in the Privacy Policy cannot be provided smoothly. Such persons may include database software providers, database and website administration service providers, cloud service providers, etc. The Visitors' personal data may also be provided to public or law enforcement bodies, such as the police or supervisory authorities, but only upon request and only when required by applicable law.
Consequences of failure to submit data
The Visitor has the right to refuse to provide their personal data, however, the provision of personal data is needed and necessary to achieve the objectives specified in the Privacy Policy. For this reason, if the Visitor does not provide their personal data, the Museum may not be able to achieve the objectives set out in the Privacy Policy. By refusing to provide their data in the event of a purchase, the Visitor loses the opportunity to purchase goods online.
If the Visitor disagrees with the use of cookies on the Museum's Website, they will not be able to browse it.
If the Visitors disagree to provide their data when buying tickets online, they will not be able to purchase an online ticket.
Personal data protection
When processing personal data, the Museum complies with the requirements for the protection and processing of personal data established in the Law of the Republic of Lithuania on the Legal Protection of Personal Data and the General Data Protection Regulation.
The Museum shall take appropriate technical and organisational measures to ensure the protection of all personal data processed against unintentional or unlawful destruction or unintentional loss, alteration, unauthorised disclosure or access and from all other forms of unlawful processing.
Visitors’ rights
The Visitors have the following rights in relation to their personal data:
1) to request that the Museum grants access to their data and corrects or deletes their data or restricts its processing;
2) the right to object to the processing of data;
3) the right to receive their personal data in a structured, commonly used and computer-readable format (right to data portability);
4) the right to withdraw their consent;
5) the right to lodge a complaint with the State Data Protection Inspectorate.
Visitors may exercise these rights by contacting the Museum in the manner specified in this Privacy Policy.
Contact details
In order to exercise their rights related to their personal data or in case of any questions regarding this Privacy Policy, the Visitors may contact the Museum by the most convenient way for them by using the following contact information: state budget-financed institution The Vilna Gaon Museum of Jewish History, legal entity code 190757374
Naugarduko St. 10, Vilnius, tel.: +3705 231 2357;tel.: (+370 6903 7224), e-mail muziejus@jmuseum.lt
Validity and amendments
This Privacy Policy has been in force since 12 April 2022. It may be amended to take account of any changes in the applicable legislation and the activities of the Museum. The Museum publicises all changes to the Privacy Policy on the Website www.jmuseum.lt by uploading an updated version of the Privacy Policy on it. Any changes and/or additions to the Privacy Policy shall take effect from the moment of their publication on the Website.
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